Frequently Asked Questions

What is Teratasker?

The TeraTasker community is divided into two main groups, namely:

  1. The Seeker – people who are seeking/ looking to get things done
  2. The Tasker – skilful people who are tasked to get things done

TeraTasker is a platform that connects people (Seekers) who are looking to complete a task they have with skillful people (Taskers) who can complete the task.

This platform provides the opportunity for the Taskers to earn some extra cash on the sides or make it a full time job with the skills they have. It also makes it easier for people to outsource their job to reliable people with the right set of skills.

Any tasks can be done. Tasks such as cleaning, installation of furniture, moving etc is not out of the question. It just takes a few moments to sign up and you are already on the next step to completing the task that you have in your mind.

This platform also provides a place where employers can advertise vacancies in their companies and for companies to advertise their services.

If you are interested to find out more, see https://www.teratasker.com/content/how-it-works or How does TeraTasker work? in the following FAQ.

How does Teratasker work?

See video at https://www.teratasker.com/content/how-it-works

Please go online at www.teratasker.com or download the TeraTasker app.

The TeraTasker community is divided into two main groups, namely:

  1. The Seeker – people who are seeking/ looking to get things done
  2. The Tasker – skilful people who are tasked to get things done

The Seekers would have to Post a Task to get thing started. Once the Task have been posted, the Taskers would now bid to get the Task done. Once the Seekers feel like that have enough bids, they can select the best bids and award the task to the selected Tasker to complete the task.

Upon awarding the job, the Seeker would be prompted to pay the agreed fee and the money would be held by TeraTasker for safekeeping until the task is completed. This would ensure that the Tasker completes the task fully as promised before receiving the full payment upon completion. This provides the Seeker from any unscrupulous people and the Taskers are assured of their payment when the tasks is completed.

Once the task have been completed, the Tasker would then claim their money from TeraTasker by clicking on “job completed”. Seekers and Taskers would then be asked to review each other.

What kind of services does Teratasker offer?

Teratasker is a platform for any kind of legal service in all shapes and sizes and and we welcome all Taskers (independent contractors with the right skills) to join us.

Among the popular services cover the following categories:

  • Plumbing
  • Moving
  • Handyman Services
  • Carpet Cleaning
  • Appliance Repair
  • Air Conditioning
  • Lawn mowing/ Grass cutting
  • Confinement lady
  • Babysitting

Our list of on-demand services is always growing & expanding. If you don’t see what you’re looking for here, just register with Teratasker and list your skills.

List of countries using TeraTasker services

Currently, TeraTasker is only operating in Malaysia.

How do I sign up?

There are different ways of signing up. One is through the website www.teratasker.com and the other through the TERA app either via IOS or Android.

On the website, on the top right corner, you will see the “Sign-up” button. Just click it and you will be redirected to the sign-up page.

I forgot my password, what do i do?

If you have forgotten your password, the best way would be to click “Forgot Password” on the Login window. This Login window can be found at the top right corner on the main page of the TeraTasker website.

How do I change my password?

Once you have signed in, go to Home > Settings > Password.

https://www.teratasker.com/settings/change-password

You will be able to change your password here.

Who is a Seeker?

The Seeker as we call them on Teratasker, are people who are seeking/ looking to get things done. Seekers who use our platform will get the advantage of finding the right people for the tasks they are looking for without having to go through the hassle of finding these people themselves.

The Seekers would also have the benefit of an escrow system where the money is held by Teratasker until the task is complete. This is in contrast to the other methods where money is paid upfront where the work has not yet started or partially completed. In some cases, the contractors take the money and don’t complete the job they are supposed to do leaving the Seekers having to hire another person to do the job.

This escrow system gives the Seeker’s confidence that the Tasker would perform their jobs well to ensure they are paid accordingly.

Any tasks can be done. Tasks such as cleaning, installation of furniture, moving etc is not out of the question. It just takes a few moments to sign up and you are already on the next step to completing the task that you have in your mind.

It is free to Post a Task. Sign up now and get your tasks done!

How to Post a Task?

If you have something you need done and you need help doing it, just login and click on the orange coloured "Post a Task" button. This can be found at the top of the page. Once you have clicked on it, a pop-up box would appear and all you have to do is follow the prompts. In three simple steps, your request would be posted up and you will be notified once a Tasker makes a bid for your task.

You should try to be as precise as possible when describing your tasks with dimensions and weight if possible, to enable the Taskers to make a realistic bid for your tasks. Add photos to help with the description as a picture paints a thousand words.

Am I responsible for providing tools & equipment for the Tasker?

Taskers are responsible for all the tools & equipment required to complete the task unless otherwise specified in the task description. The supplies for the task are typically required by you as the customer and should be stated clearly in the task description. 

Who is a Tasker?

The Tasker as we call them on Teratasker, are skilful people who are tasked to get things done. Taskers can be considered independent contractors who are looking to earn some extra money via the gig economy.

Taskers who join our community would have a world of tasks opened up to them on our platform making it easier for them to find tasks. Taskers who do well and get good reviews will always have people looking to use their services.

Taskers are also assured of payment once the job is completed fully and successfully as the Seekers would have to make prior payment which is held in the escrow system by Teratasker.

How do I find tasks as a Tasker?

If you are a skilled person and want to earn some extra money, just login and click on the "Find Tasks" button. This can be found at the top of the page.

Alternatively, you can click on "As Tasker" near the top of the page, which will bring you to the Tasker page. Here you will be able to see all the jobs near you depending on the location you have keyed in during your sign up. You can also click on “Find Tasks” or search by category.

Once you have found a task you can do, just bid on it and if the Seeker agrees, they will hire you.

Do I have to pay Income Tax as a Tasker?

The individual income tax imposed on Taskers in the Teratasker community is similar to the tax imposed on an individual who is carrying on a business in Malaysia. Income tax is imposed on the net income arising from Tasker activities and other income such as monthly remuneration received from the employment, if any.

Any individual earning more than RM34,000 per annum after deductions has to register a tax file. You must pay income tax on all types of income, including income from your business or profession, employment, dividends, interest, discounts, rent, royalties, premiums, pensions, annuities, and others.

Taskers may claim any expenditure incurred during the course of the task such as fuel, toll, promotion costs, and fees paid to the operator against the gross payments received.

You don’t have to pay taxes in Malaysia if you have been employed in the country for less than 60 days or for income that is earned from outside Malaysia.

The IRBM also advised that all part-time individuals who are carrying on business activities to register their income tax file to the IRBM and declare all annual income received in Form B by 30 June of each year.

Kindly check with the IRBM if you are unsure.

What are the requirements to become a Tasker?

All Taskers must:

  • Be 14 years old or older. Malaysian workers are eligible for full-time employment at the age of 14. But there are certain protective regulations covering adolescents aged 14 to 16. The labour law in this case differs slightly in Peninsular Malaysia from that in Sabah and Sarawak. Under the age of 14 children are allowed to work as well but “only” six hours per day. The areas of work, are however highly limited to non-physical work.
  • Have experience with the skills you are offering.
  • Have an iOS or Android Smartphone or a computer.

Do I need to bring my own Tools & Equipment?

In most cases, customers will supply the necessary parts/materials to complete a chore (unless stated otherwise. If it is not stated, it would be best to clarify before you bid for the job). Taskers will be responsible for providing the tools & equipment unless otherwise stated in the task description.

Why can’t I bid after initial sign up?

After signing up, you will be able to see all the tasks available. However, you would need to provide your NRIC details if you are an independent contractor or your company details which needs to be verified before you can bid. This is to ensure that the Taskers on our site are accountable for the tasks and work they are doing.

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